Privacy policy
View theÌý91ºÚÁÏÌýprivacy policy.
View theÌý91ºÚÁÏ cookie policy.
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Complaints and disputes
View the 91ºÚÁÏ complaints policy.
If you wish to make a complaint, please:
Complete and submit a complaints form online via our Contact us page, or
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Call us
For all general enquiriesÌý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý1300 650 873
Monday to FridayÌý| 8:30 am to 6:00 pm (AEST/AEDT)
Overseas callersÌý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý +61 3 9131 6373
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Email us
Email:Ìýcomplaints.officer@aware.com.au
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Fax us
Fax:Ìý1300 722 072
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Send us a mail
91ºÚÁÏ
GPO BOX 89,
Melbourne VIC 3001
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Research at 91ºÚÁÏ
Why we use member research?
By looking at the feedback of our members (and other customers, such as employers and clients);Ìýwe can identify what we areÌýdoing right, what we canÌýdo betterÌýand whatÌýactionÌýwe can take to continue meeting the needs of our members and our strategy.
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Who’s contacting you?
Occasionally, 91ºÚÁÏ may send you an email invitation to complete a survey using either ‘We are Aware’ or ‘VOC Aware’ as the email senders.
From time to time, we may also use third-party market research agencies to conduct research on our behalf by email or phone. Market research agencies we partner with include:
- CSBA: Customer Service Benchmarking Australia
- Investment Trends
- Fiftyfive5Ìý
- Sandbox
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Why we use member feedback?
Any feedback you provide is kept entirely confidential and is dealt with in accordance with 91ºÚÁÏ Privacy Policy.
Any feedback you provide may be made available to 91ºÚÁÏ staff for member/employer experience, service and product improvements.
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For further information
If you would like to further information from 91ºÚÁÏ, please call 1300 650 873 orÌýcontact us online.